Privacy Notice for European Residents
If you reside in a country in the European Economic Area, the United Kingdom, or Switzerland (a “European Resident”), then information we collect from you may be subject to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “EU GDPR”), or the equivalent laws of the United Kingdom and Switzerland (collectively, “Data Protection Laws”), and the following additional information is provided for your benefit. For purposes of this Privacy Notice for European Residents, in addition to the meaning set forth in the Privacy Policy, “Personal Information” shall also include “personal data” as that term is defined by the GPDR, as well as “personal data” or similar terminology as defined by other applicable Data Protection Laws.
The controller of the Personal Information collected through the Service is:
Teletrax TV Data UK, Ltd.
55 Station Road, Beaconsfield, HP9 IQL, United Kingdom
If you use the Service, you acknowledge that your Personal Information is being processed pursuant to the lawful bases described below, and you specifically consent to your Personal Information gathered through the Service being transferred, used, and stored in the United States or other third party countries which do not have local privacy laws that are equivalent to the Data Protection Laws. You acknowledge and agree that the local laws in such countries may be materially different from, and provide for a lesser degree of protection regarding your Personal Information (including, but not limited to, with respect to governmental and law enforcement agencies’ ability to access your Personal Information under certain conditions) than, Data Protection Laws.
1. Personal Information
We collect the Personal Information specified in Section 3 of the Privacy Policy.
2. Your Rights
You have the following rights under applicable Data Protection Laws:
You have the right to know why we collect your Personal Information, how and why it is processed by us, and what our legal bases for such processing are.
- Right of access: You have the right to access your Personal Information.
- Right to rectification and deletion: you have the right to supplement or correct the Personal Information we’ve collected about you, or to direct us to delete your Personal Information.
- If you give us your consent to process your Personal Information, you have the right to revoke that consent.
- Right to data portability: you have the right to request that we transfer all your Personal Information to another controller in a reasonably understandable format.
- Right to object: you may object to our processing of your Personal Information. We will make commercially reasonable efforts to comply with your objection, unless there are legally permissible reasons why we can or must continue to process your Personal Information.
3. Lawful Bases for Processing
Under European law, companies must have a legal basis to process data. You have particular rights available to you depending on which legal basis we use, and we’ve explained these above. You always have the right to request access to, rectification of, and erasure of your data under applicable Data Protection Laws. To exercise your rights, please email us at privacy@iq.media.
Pursuant to a contract with you:
We may process data as necessary to perform our contracts with you. We describe the contractual services for which this data processing is necessary throughout this Privacy Policy. The main uses of your data necessary to provide our contractual services are described in the Use of Your Information section of the Privacy Policy:
We’ll use the Personal Information we have to provide the Service and as otherwise described in our Privacy Policy if you choose not to provide certain data, the quality of your experience using the Service may be negatively impacted.
When we process data you provide to us as necessary to perform our contracts with you, you have the right to receive a portable copy of it (meaning to receive a copy of your data in a structured, commonly used and machine-readable format) under applicable Data Protection Laws. To exercise your rights, please email us at privacy@iq.media.
The other legal bases we rely on in certain instances when processing your data are:
Your Consent:
We may process your Personal Information on the lawful basis of consent.
- Information you allow us to receive through the device-based settings when you enable them (such as access to your GPS location), so we can provide the features and services described when you enable the settings.
- Disclosures to certain third-parties, including third-party advertisers, as described below in the “Disclosure of Your Information” section.
- Assist us in providing the Service to you and fulfilling requests you make.
When we process data you provide to us based on your consent, you have the right to withdraw your consent at any time and to receive a portable copy of the data you provide to us, under applicable Data Protection Laws. To exercise your rights, please email us at privacy@iq.media.
Legitimate Interest:
We may process your Personal Information where our legitimate interests, or the legitimate interests of a third party, are not outweighed by your interests or fundamental rights and freedoms.
The legitimate interests for our processing of Personal Information are to:
- Assist us in providing, maintaining, and protecting the Service;
- Set up, maintain, and protect accounts to use the Service;
- Improve our online operations;
- Process transactions;
- Provide customer service;
- Communicate with you, such as provide you with account- or transaction-related communications, or other newsletters, RSS feeds, and/or other communications relating to the Service;
- Send or display offers and other content that is customized to your interests or preferences;
- Perform research and analysis aimed at improving our products and services and developing new products or services;
- Manage and maintain the systems that provide the Service
- Prevent and address fraud, unauthorized use of the Service, violations of our terms and policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or products), our users or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm; and
- Operate of our day-to-day business and planning, including executing strategic corporate transactions, such as mergers.
You have the right to object to, and seek restriction of, such processing; to exercise your rights, please email us at privacy@iq.media.
We will consider several factors when assessing an objection to our processing in furtherance of Kinetiq’s legitimate interests, including: our users’ reasonable expectations; the benefits and risks to you, us, other users, or third parties; and other available means to achieve the same purpose that may be less invasive and do not require disproportional effort. Your objection will be upheld, and we will cease processing your information, unless the processing is based on compelling legitimate grounds or is needed for legal reasons.
Compliance with a legal obligation:
- We need to process your Personal Information when applicable law requires it, including, for example, if there is a valid legal request for certain data.
4. Disclosures of Your Information
“Processors” means our Service Providers and their respective service providers.
We may also disclose your Personal Information, (as well as non-Personal Information, without the same restrictions that apply to your Personal Information) to our Processors who we engage to perform certain functions for us, or on our behalf (including, but not limited to, processing of payments, provision of data storage, hosting of our website, marketing of our products and services, conducting audits, and performing web analytics). A list of our Processors and a description of the services that they perform for us follows. We establish data processing agreements that govern our Processors’ use of your Personal Information, but our Processors’ use of your Personal Information may also be subject to the Processors’ own privacy policies. We engage the following categories of Processors:
- Infrastructure and hosting
- Security
- Analytics and performance
5. Retention of Your Information
We retain each category of your Personal Information for no longer than is reasonably necessary for one or more of the above lawful bases for processing, subject to your right to request we delete your Personal Information. Due to the nature of the Service, it is not possible to predict the length of time that we intend to retain your Personal Information. Instead, we use the following criteria to determine whether it remains reasonably necessary to retain your Personal Information for one or more disclosed lawful bases for processing:
- The generally accepted best practices in our industry;
- Whether not there is a retention period required by statute or regulations;
- The pendency of any actual or threatened litigation for which we are required to preserve the information; and
- The pendency of applicable statutes of limitations for potential legal claims.
- When we determine that it is no longer reasonably necessary to retain your Personal Information for one or more disclosed lawful bases for processing based on the above criteria, we will delete your Personal Information.
When we determine that it is no longer reasonably necessary to retain your Personal Information for one or more disclosed lawful bases for processing based on the above criteria, we will delete your Personal Information.